Convenience services and volunteer services

During holiday periods, convenient service areas are established at all toll stations, where volunteer teams are organised. Always adhering to enthusiasm and responsibility, from the scorching summer to the bitter cold winter, they meet the diverse needs of drivers and passengers, demonstrating the warmth and strength of volunteer service with practical actions. In February 2024, the northern and central-eastern regions of China were hit by a cold wave, leading to severe weather conditions such as low temperatures, freezing rain and heavy snow. Yuexiu Transport responded swiftly, and its projects in Hubei, Henan and other regions under its management made early arrangements and implemented precise measures, fully committing to the battle of “fighting against ice and snow and ensuring smooth traffic”. The “Sending Warmth in Snow” campaign was also carried out, providing stranded drivers and passengers with hot water and light meals. The Hubei project company adopted the model of “taking snow as an order, clearing it as it falls and clearing the roads when the snow stops”. It strengthened the “one road and many parties” mechanism, formulated a snow-melting and ice- removal work plan for cold wave weather, maintained 24-hour duty, and fully utilised the joint operation and coordination mechanism. The Henan project company made early arrangements and adopted the echelon operation method of “pushing forward and spreading behind”, carrying out snow removal without interruption to ensure the safety and smoothness of the roads. Tianjin Jinfu Company carried out the “Sending Warmth in Snow” campaign, providing stranded drivers and passengers with hot water and light meals. Yuexiu Transport continued to pay close attention to the changes in weather, made scientific judgments and meticulous arrangements, and spared no effort to ensure the travel safety of the people.